The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) is provincial legislation with the purpose of developing, implementing and enforcing accessibility standards for persons with disabilities with respect to the provision of goods and services, employment, information and communications, transportation and the built environment, on or before January 1, 2025.
Ontario Regulation 429/07 entitled “Accessibility Standards for Customer Service” came into force on January 1, 2008 and applies to all organizations as of January 1, 2012. This regulation establishes accessibility standards specific to customer service for organizations that provide goods or services to members of the public or other third parties.

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At Ronald McDonald House Ottawa, we respect your right to privacy. All employees and volunteers are required to comply with privacy policies designed to protect the confidentiality of your personal information.
Our staff and volunteers are authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. We protect your personal information with safeguards appropriate to its sensitivity and ensure that the information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. We only collect and use your personal information with your knowledge and consent, and limit the purposes to the following:
Families and Visitors
The purpose of collecting personal information about family members and their visitors is to:
Financial donors, event participants and sponsors:
The purpose for collecting personal information about financial donors, event participants and sponsors is to: