Privacy Policy
At Ronald McDonald House Ottawa, we respect your right to privacy. All employees and volunteers are required to comply with privacy policies designed to protect the confidentiality of your personal information.
Our staff and volunteers are authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. We protect your personal information with safeguards appropriate to its sensitivity and ensure that the information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. We only collect and use your personal information with your knowledge and consent, and limit the purposes to the following:
Families and Visitors
The purpose of collecting personal information about family members and their visitors is to:
- Determine a family member’s needs and eligibility to stay at Ronald McDonald House Ottawa
- Meet their needs during a stay
- Consult with health care professionals as necessary to provide services
- Provide follow-up support as required
- Arrange for and receive any payments
- Keep them informed about programs, services, special events and opportunities to volunteer or to give
- Allow effective administration of Ronald McDonald House Charities Toronto and its policies.
Financial donors, event participants and sponsors:
The purpose for collecting personal information about financial donors, event participants and sponsors is to:
- Thank them for their financial support, including listing names for donor recognition
- Maintain tax records as required by law
- Send out charitable donations tax receipts
- Establish and maintain harmonious donor relationships
- Keep them informed about programs, services, special events and opportunities to volunteer or to give
- Respond to a request made by a lawful authority or for other purposes required by law.